The plans for Web development & tech support offered by us requires a six-month warranty and be refunded within the 30 days of receiving of total amount. However, subject to the pure discretion of company management of the virtues of any specific case, the amount of payment can be refunded if any case you are not satisfied with our service, and we will also do our best efforts to resolve the customer’s problem as soon as possible.
If you are still not satisfied with our service, then we will provide a refund policy that will be applicable under following circumstances.
We follow 30 days money refund policy under the following terms and conditions:
If claim is requested within 30 calendar days of project, then 100% of plan price will be refunded.
The refund policy is not applicable under any circumstances for per incidence plans
and after 30 calendar days of project delivery, No money will be refunded.
REFUNDS CAN BE DONE, EITHER OF THE FOLLOWING CIRCUMSTANCES:
When you have all the prerequisites which were required to resolve the issues and that was not done or resolved even your account was active. The problem is out of scope for the particular plan.
After the issue was last worked upon by net support service, 30 days have not passed. There has not been a closed ticket or resolved the issue in the past for unlimited plans.
The amount will be refunded to the card which is used at the time of purchasing.
You should be well aware with and accept that under any kind of circumstances DWTads will be not liable for any software corrupt or loss of data. DWTads strongly suggests its customers to always keep and maintain the backup of data and our disaster recovery plan.
Account Login, password and security every user to submit a plan order, they have to complete the process of registration procedure you have to provide full, updated and correct information as required and asked at the time of registration process. You have the option to choose your user name and password, and you are independently responsible for retaining the privacy of your login details including passwords etc.
Furthermore, you are also independently responsible for any or all the activities that occur in your account. You accept to inform DWTads instantly of any unauthorized use or access of your account or breach of any other kind of secured access. DWTads will be not responsible for any misconduct or loss of data that happens because of anyone else using your account or password, either with or without your consent. Though, you could be held responsible for such losses suffered by DWTads or anyone else using your account login id and password.
You are also not permitted to use anyone else account without the legal permission of its original owner.
BACKUP OF DATA:
You are independently responsible for preserving and keeping a backup of all the data like text, data and other information stored into software application and storage system before choosing our service. You accept and acknowledge that DWTads members are not liable or legally responsible under any circumstances at any point of time for any data loss or corruption of computer data, software and hardware that may occur during the services.
DWTads support service is completely authorized to modify or change this policy statement on regular basis by updating the web page. Therefore, to accept the changes done on this page periodically you should check and read the policy statement regularly.
Please feel free to drop us an email if you have any question: firstname.lastname@example.org